Collaborative & Superfast *knowledge base with AI Mode*
Write, edit, and publish self-service knowledge bases, product guides, and FAQs collaboratively with your team and AI assistant.
Companies building on FeatureOS
Trusted by high-velocity product teams. Scaling with the world's most ambitious builders from MVP to IPO.
Read Customer StoriesWrite articles, organize them into collections, and let us handle the rest. Everything you write is automatically optimized for AI so that your customers find the answers faster than ever before.
AI Mode: Answers, not articles
Help readers find customized answers to their questions quickly without searching through multiple sources.
Take your help center anywhere
In-app widgets, embeds, and integrations with live chat tools. Take your knowledge base anywhere your customers are.
Notion-like Drag-Drop Editor
A powerful drag-and-drop editor for creating structured documentation, guides, and knowledge bases without writing code.
Multi-language Support
Create and manage content in 21+ languages. Multi-language support works seamlessly for both written content and AI responses.
Audio, Video, and Image Embeds
Embed media directly into your documentation to create engaging, rich content. Perfect for tutorials and walkthroughs.
Developer API
Use our developer-friendly API to automate documentation workflows, sync content, and integrate with your existing tools.
Granular Access Permissions
Control who can view, edit, or publish documentation across teams, roles, and organizations.
Document Templates
Create reusable templates for FAQs, onboarding guides, SOPs, and knowledge bases to maintain consistency.
This isn't some knowledge base software that you can compare. It is a powerful tool built with care, crafted with attention to detail, and well-thought-out features that you'll love.
Assign articles to writers
Assign knowledge base articles to specific team members, track ownership, and keep documentation accurate.
Comments & Reactions
Collaborate directly on articles with comments and reactions, making reviews and updates faster.
Subscribe to articles
Let users and team members subscribe to articles and receive notifications when content is updated.
Private Knowledge Base
Create a secure, private knowledge base with controlled access for internal teams or specific user groups.
Custom Styling
Customize the look and feel of your knowledge base to match your brand with flexible styling options.
Auto Language Detection
Automatically detect a user's language and serve the most relevant knowledge base content.
Embed Single Article
Embed individual articles directly into your product, website, or help center for contextual support.
FAQ for Articles
Add FAQs to articles to answer common questions quickly and improve discoverability.
You need a knowledge base tool that is super fast, performant, and easy to use for your customers. FeatureOS Knowledge Base is built to scale with your product.
Internal Documentation
Create an internal self-service knowledge base for your team, new hires, and partners with granular permissions.
API Developer Docs
Build feature-rich API or software documentation with code blocks, tabs, and terminal templates.
SOP Documentation
Your first Standard Operating Procedure (SOP) or Way of Working (WoW) documentation platform with granular controls.
Product User Manual
Create product user manuals with step-by-step instructions, tutorials, screenshots, and videos.
Public Help Center
Create a public help center with knowledge articles, FAQs, and other resources powered by AI Mode.
Ready to build your help center?
Start creating documentation that your users will love.