HubSpot
Embed the HubSpot chat widget and chatbot inside your FeatureOS portal for live customer conversations and automated lead capture.
HubSpot's chat widget does two things at once: live conversations and chatbot automation. By embedding it in your FeatureOS portal, you create a space where customers can submit feedback, browse your roadmap, and talk to your team or a chatbot, all on the same page.
If you are already using HubSpot for marketing or sales, this means your portal visitors get the same chat experience they would see on your main website. Chatbot sequences, lead capture flows, and FAQ automation all carry over.
How to Add HubSpot Chat to Your FeatureOS Portal
- Sign into HubSpot at hubspot.com.
- Go to Conversations > Chatflows and create or edit a chatflow.
- Under Target, set the Website URL to your FeatureOS portal URL and click Save.
- Go to Conversations > Chatflows > More > Go to Inbox Settings.
- In the sidebar, select Tracking Code > Advanced Tracking > + Add Domain.
- Enter your FeatureOS portal domain, click Add, then Save.
- Under Tracking Code, copy the tracking code installation snippet.
- In FeatureOS, go to Dashboard > Organization Settings > Integrations > Chat Widgets.
- Choose HubSpot from the dropdown, paste the tracking code, and click Update.
The HubSpot chat widget now appears inside your FeatureOS portal.
Why Teams Use HubSpot Chat on Their Feedback Portal
Live conversations with portal visitors who are actively engaged with your product. Chatbot automation that handles common questions without agent involvement. And lead capture that works even on your feedback portal, because HubSpot treats portal visitors the same way it treats any website visitor. Feedback and customer engagement run together instead of in separate silos.
Frequently Asked Questions
Common questions about the HubSpot integration.
It embeds HubSpot’s live chat and chatbot widget inside your FeatureOS portal, allowing you to talk to users and capture leads while they interact with your product feedback.
Create a chatflow in HubSpot, add your FeatureOS domain in Inbox Settings → Tracking Code, then copy the tracking code into FeatureOS → Organization Settings → Integrations → Chat Widgets → HubSpot.
You can find it in HubSpot → Conversations → Inbox Settings → Tracking Code → Tracking Code Installation.
Yes. In your chatflow settings, set the Website URL targeting rule to your FeatureOS organization’s URL.
Yes. Any chatbots you’ve configured in HubSpot will also run inside your FeatureOS portal.
Teams that already use HubSpot for marketing and support, and want to bring real-time conversations and automation directly into their FeatureOS feedback workflow.
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